Support - Emotional, Mental, Physical.

Support is the help to live easier, if not better, and, above all, space to talk when things become challenging.  

Fortunately, there are organisations and processes already in place to help you identify your needs, who and how to access the variety of resources in the community. This list is not exhaustive and will be added to over time. 

 

Start with the Assessments. These identify the needs required to fill your health and well-being gaps. With this information, you can make informed choices and create a roadmap for progression and next steps you might like to consider. 

 

 

My Aged Care

We are making positive, lasting changes to aged care to put your rights and needs first. These changes are important for everyone in Australia. We all want to feel confident that we will be able to access affordable, safe and appropriate support as we age.

 

If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help

 

Aged Care Access

Click the button below to go to the MyAged Care website, designed to support you to learn about and access Australian Government-funded aged care services, no matter where you are in the process.

 

Applying for an assessment

If you’ve realised that you need some help and want to access aged care services, the first step is to get assessed.  

There are a few ways to apply for an aged care assessment: 

  • Apply online: You can complete the online application for yourself or on behalf of a family member or friend. You will need your Medicare card to hand. The application takes 10 to 15 minutes.
  • Apply on the phone by calling My Aged Care on 1800 200 422: If you need assistance on the call, there are support options available.
  • Apply in person: If you would prefer to talk to someone face to face, you can make an appointment with an Aged Care Specialist Officer (ACSO) at a Services Australia centre by calling 1800 227 475.

Once your application is complete, an assessment organisation will call you (or someone you choose) to discuss your needs and, based on the discussion, arrange a date for the assessment.  

Assessments are carried out in your home by a trained assessor. They can also be arranged at other locations or via telehealth when necessary. 

 

Choose a Provider

There are key things to consider when finding the right aged care provider for you.

 

All providers deliver their services differently and charge different amounts. So, it's important to do your research before making a choice.

 

In this section, you can learn how to find and compare providers to choose the one that best meets your needs. You'll also find information on what to consider when choosing a provider, including whether they offer specialised services and how to easily check the quality of care an aged care home delivers through its Star Rating.

 

 



A diagnosis of dementia changes things. But life goes on. Learn about the changes you can expect, how to plan ahead and what you can do to stay safe, connected, healthy and active with dementia.

Dementia is a brain condition. It’s not a normal part of ageing. Learn more about what dementia is, its symptoms, diagnosis, treatment and support.

 

Grief doesn't know our age, gender, role or motives in life; it only knows itself as an important emotion that needs to be heard, felt and allowed to be in order to transform itself. 

 

Grief Australia is an independent, not-for-profit organisation striving to change the way Australians live with grief. We are a leading voice on grief in Australia, providing evidence-informed counselling, training, and research to collectively strengthen the nation’s response to grief.

 

We believe that by leading with empathy, courage, curiosity, and compassion, we can live and learn together and achieve a greater understanding of grief. 

 



Support for the Carers who give the Care.

Contact OPAN for free, confidential and independent information and advocacy support.
 
OPAN is the peak body for individual aged care advocacy in Australia. Through OPAN's national 9-member network, aged care advocates support tens of thousands of older people each year in resolving issues with government-funded aged care services. 
 
Call the Aged Care Advocacy Line on 1800 700 600 or complete a form to get in touch with an advocate in your state or territory.