Our Commitment to Privacy

At Honouring Life Education, we respect your privacy and are committed to handling your personal information with care, transparency, and integrity.

This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the choices available to you regarding your personal information.

By engaging with Honouring Life Education, accessing our website, attending events, participating in consultations, workshops, online meetings, educational programs, podcast discussions or subscribing to our communications, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that is reasonably necessary to provide our services, including:

• Your name
• Email address
• Telephone number
• Postal address (if voluntarily provided)
• Information provided through enquiry forms, bookings, registrations, surveys, or consultations
• Information shared during meetings, workshops, educational sessions, podcast discussions or support conversations
• Payment information processed through third-party payment providers
• Technical information such as website usage data, browser type, device information, and IP address

We do not request or intentionally collect personal legal documents, wills, financial records, medical records, or other sensitive personal documents for storage within our systems.

How We Collect Information

We may collect information when you:

• Visit our website
• Complete a contact form
• Book a consultation or meeting
• Register for an event, workshop, webinar, or educational program
• Subscribe to our mailing list
• Engage with us through social media platforms
• Participate in online meetings, podcasts, or consultations
• Communicate with us by email, phone, text message, or other channels

Why We Collect Information

We collect information to:

• Respond to enquiries and requests
• Deliver educational programs, workshops, and support services
• Schedule and manage appointments
• Communicate important information regarding services and events
• Process payments
• Improve our services and educational offerings
• Maintain appropriate records of service delivery
• Meet legal and regulatory obligations where applicable

Adults and Eligibility

Honouring Life Education services, programs, workshops, memberships, and educational resources are intended for individuals aged 18 years and over.

By engaging with our services, you confirm that you are at least 18 years of age or have the legal authority to participate in the relevant service.

If we become aware that personal information has been collected from an individual under the age of 18 without appropriate consent or authority, we will take reasonable steps to remove that information.

Online Meetings, Recordings and AI Notes

Some consultations, workshops, educational sessions, podcasts, discussions, or meetings are conducted online using platforms such as Zoom.

With your knowledge, sessions are recorded for service delivery, educational, administrative, or quality assurance purposes.

AI-assisted note-taking tools associated with meeting platforms are used to create summaries, action points, or records of discussions.

Recordings and AI-generated notes are retained only for as long as reasonably necessary to support the delivery of services, administration, follow-up, or agreed engagement outcomes.

Where appropriate, recordings and AI-generated notes may be deleted at the completion of the service engagement period.

If you have concerns regarding recordings or AI-generated notes, please discuss these with us before or during your session.

Events, Photography and Media

Honouring Life Education hosts and engages in educational events, workshops, networking activities, community gatherings, conferences, podcasts, webinars, interviews, or public presentations.

Photographs, video recordings, audio recordings, and promotional materials may be captured during these events.

These materials may be used for:

• Educational purposes
• Community engagement
• Marketing and promotional activities
• Social media content
• Website content
• Future event promotion

Where practical, participants will be informed when photography, recording, or media collection is taking place.

Individuals who do not wish to appear in photographs, recordings, or promotional materials are encouraged to advise Honouring Life Education before or during the event so reasonable efforts can be made to accommodate their preferences.

Third-Party Service Providers

To provide our services efficiently, Honouring Life Education uses trusted third-party platforms and service providers that may collect, process, or store personal information on our behalf.

These may include:

• Carepatron for client management, scheduling, service administration, and records management.
• Stripe for secure payment processing.
• Zoom for online meetings, webinars, and virtual consultations.
• HubSpot for customer relationship management, communications, enquiries, registrations, and marketing activities.
• Circle for community engagement, member communications, online learning, discussions, and resource access.
• Website hosting providers and webmail services for website operation and communication delivery.
• Google Analytics and other website analytics tools to understand website usage and improve visitor experience.

These providers maintain their own privacy and security practices. We encourage users to review the privacy policies of any third-party platforms they interact with while engaging with Honouring Life Education.

We encourage you to review their privacy policies where relevant.

Circle Community Platform

Honouring Life Education may provide members with access to a private online community hosted through Circle.

When participating in the Circle community, members may choose to share personal experiences, comments, discussions, questions, photographs, videos, and other content.

Members are responsible for the information they choose to share within the community.

While Honouring Life Education aims to provide a respectful, supportive, and safe environment, information shared by members may be viewed by other authorised community participants.

Members should carefully consider the personal information they choose to disclose within community spaces.

Honouring Life Education reserves the right to moderate community content and remove material that breaches community guidelines, applicable laws, or the well-being of community participants.

Payment Information

Payments made to Honouring Life Education are processed through Stripe bank transfer.

Honouring Life Education does not store full credit card or payment card details on our systems.

Payment information is handled in accordance with Stripe's security and privacy practices.

Social Media

We interact with individuals through social media platforms.

Any information shared publicly on social media platforms is governed by those platforms' privacy policies and settings.

We encourage users to exercise discretion when sharing personal information online.

Website Analytics and Cookies

Our website uses cookies, analytics tools, and similar technologies to:

• Understand website usage and visitor behaviour
• Improve website functionality and user experience
• Measure the effectiveness of marketing and educational campaigns
• Develop relevant content, programs, and services

We may use Google Analytics and similar tools to collect aggregated, anonymised information about website traffic and usage patterns.

You may choose to disable cookies through your browser settings; however, some website features may not function as intended.

You can modify your browser settings to manage or disable cookies if you choose.

Disclosure of Information

We do not sell, rent, or trade personal information.

We may disclose information:

• To trusted service providers who assist in delivering our services
• Where required by law
• To respond to legal requests or regulatory obligations
• Where necessary to protect rights, safety, or property

Any disclosure will be limited to what is reasonably necessary.

Overseas Data Storage

Some of the technology providers we use may store or process information on servers located outside Australia.

Where this occurs, we take reasonable steps to ensure that service providers maintain appropriate privacy and security standards.

Data Security

We take reasonable measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Only authorised persons at their level of employment have access to complete tasks.

While no online system can guarantee absolute security, we strive to use reputable platforms and security practices appropriate to the nature of the information we collect.

Accessing and Correcting Your Information

You may request access to personal information we hold about you and request corrections if you believe information is inaccurate, incomplete, or outdated.

Requests can be made using the contact details below.

Retention and Deletion

We retain information only for as long as reasonably necessary to provide services, meet administrative requirements, resolve disputes, or comply with legal obligations.

When information is no longer required, we will take reasonable steps to securely delete or de-identify it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on our website and will take effect from the date of publication.

Contact Us

If you have questions about this Privacy Policy, wish to access or correct your information, or have concerns regarding privacy practices, please contact:

Honouring Life Education

Email:  info@honouringlifeeducatin.com.au

Phone: 0425 327 199

Website: honouringlifeeducation.com.au